Why Is the PostNet Culture So Strong?
PostNet is a proven franchise system with an inclusive culture of support among the management team and franchise owners
Each and every year, the PostNet franchise network gathers together under one roof for the Thrive conference. The event is always special — the executive team rolls out new initiatives for the upcoming year, educational seminars are held on best practices, but most importantly for us, Thrive is a chance to honor our franchise owners who best exemplify the values that have guided our brand from our humble pack-and-ship origins into an industry-leading printing, marketing and shipping franchise.
Our values are at the core of our business model and are the reason that our brand has grown to nearly 700 locations in 10 countries around the world. PostNet is rare in the franchise industry, as our CEO and President have been with the company since they founded it in 1992 — shepherding the brand through downturns in the market, ensuring that our rapidly growing network have a voice in new initiatives and exceptional ongoing support, as well as delivering on new ways to simplify and improve the business model.
When Steve Greenbaum, CEO and co-founder of PostNet, appeared on the hit CBS television program Undercover Boss, viewers were able to grasp how important the success of our franchise owners is to him personally and how seriously the management team takes its role as franchisor:
“From day one, we looked at our franchise owners as our peers,” says Steve Greenbaum, CEO and co-founder of PostNet. “People come into this organization every day from around the world. Our job is to help them be successful and ensure that their experience and relationships with the PostNet franchise family add value on all levels. As founder and CEO and the person who drives the strategic vision, making sure that our franchisees succeed is of paramount importance to me. Our franchisees invest real money, real heart and real soul — some of them leave careers — in the desire to improve their lives. We truly care about everyone and everything the PostNet brand touches.”
PostNet is a brand that shares your values
One of the reasons Entrepreneur magazine has named us a top franchise opportunity for more than 20 consecutive years (every year we’ve been in business) is that we value and encourage leadership and teamwork. We seek out and respect entrepreneurs, and we look for people who are eager to work together to build a great brand.
When we interview potential franchisees, we look for partners who share these values:
Care for the Whole: As small business owners serving small businesses, PostNet franchise owners are thoughtful and considerate of others; strive to make a difference; and, whether through developing a single unit or an entire region, aim to support the greater good of their customers and the entire franchise organization.
Be Engaged: PostNet’s engaged franchise owners show up ready to do business every day and actively participate in the organization.They are committed to attending regional meetings and workshops, PostNet’s annual convention and online forums, and they regularly take advantage of the tools, training and business support PostNet provides. Successful PostNet franchisees see the value in being a team player.
Champion Change: PostNet’s evolution into a one-stop resource for small businesses and busy consumers underscores the need for franchise owners to be open to new ideas and new ways of doing things; to lead, inspire and embrace change across the organization; and to continuously look for opportunities to improve their customer service and support of PostNet’s proven business model.
Attitude + Execution = Performance: Whether they are just starting out or are seasoned veterans, PostNet franchise owners exhibit a can-do attitude that makes the entire organization successful; they employ great systems and understand the value of great customer service with a smile; and, perhaps above all else, they understand that those traits can’t be exhibited in a silo; one without the others is not excellence.
Own It: PostNet encourages its franchise owners to be accountable for their actions, be reliable and be people the community can count on. They also operate the same way at their franchise headquarters in Denver, Colorado, and strive to lead by example.
Lead with Clarity and Purpose: PostNet owners are encouraged to communicate expectations and agree on the desired result, whether it’s with each other, their team members or PostNet’s headquarters support staff. The final goal? Help others succeed, know where you’re going and want you want to accomplish.
The time to bring PostNet to your community is now
PostNet is a low-cost investment opportunity with a proven business model that offers high potential returns. The total investment necessary to begin operating a PostNet franchise ranges from $169,767 to $212,275. PostNet is a substantially more affordable investment than several of our competitors, and our rapid build-out time allows our franchise owners to potentially quicken their return on investment. Once a site is selected, a new PostNet can be open in six to eight weeks. Most importantly, our innovative Online Print Center platform allows new franchise owners to begin selling PostNet services and earning a profit from the moment an address is selected for a new PostNet brick-and-mortar store — potentially quickening the return on investment even further.