New PostNet Printing Franchise Owners Featured on Huffington Post
Lovely Unique Mitchell and her mother Sandi Fleming are proof that ambition and fearlessness are a powerful combination for small business owners
Lovely Mitchell, 31, and her mother, Sandi Fleming, 47, are proof that hard work and ambition, combined with courage, make a powerful combination for a small business owner. After getting pregnant as a teenager, Sandi graduated from high school and supported herself and her young daughter by opening a nail salon. Lovely, who also had a child in her teens, graduated from high school and then became an entrepreneur, as a franchisee for a shoe cleaning business that operated from mall kiosks.
They recently teamed up to buy a PostNet printing franchise in Tempe, Ariz., where they work together to serve customers at their Neighborhood Business Center. Their success attracted the attention of The Huffington Post, which recently profiled the mother-daughter team.
Some excerpts from The Huffington Post:
How has your previous employment experience aided your positions at PostNet?
My mother owned her own business in her early thirties. It was a nail salon called Flora Nails, in an upscale community in Carefree, Arizona. She built her business from the ground up, going from zero to 150 customers in a short time span. This has helped us run PostNet with the mindset of a small-business owner.
Later, I would follow my mother’s entrepreneurial footsteps when I decided to become a franchisee of a brand called Shoe MGK. Selling shoe cleaning products in mall kiosks, I learned the fundamentals of franchising, which were helpful when evaluating the PostNet franchise opportunity.
What have the highlights and challenges been during your tenure at PostNet?
My challenges have surprisingly turned into my highlights. Because my mother and I purchased an existing franchise, we had to deal with loose ends left by the previous owner. However, and this is a highlight, the PostNet home office has been very supportive in helping us conquer past issues to make this center productive.
Another highlight is also getting to work alongside my mom!
What advice can you offer individuals hoping to enter the franchising sector?
Good advice for anyone interested in entering the franchising sector is to research. Weigh the pros and cons of all the different franchise opportunities that interest you. Having a strong support team is the key to owning and operating a successful independent business. Eliminate all fear. Don’t procrastinate because that can be your biggest downfall, leaving you with regretful “should have, could have” thoughts.
How has mentorship made a difference in your professional and personal life?
It’s always good to have a mentor you look up to. My mentor is my mother. I admire her drive and ambitious spirit. I’m truly thankful to have a role model like her to follow in her footsteps as a business owner and mother. Listening to her stories of working as a single mother has empowered me to dream big and believe that even the sky is not the limit. I can go as far as the universe will take me.
What are your hopes for the future of your PostNet franchise?
I hope for my PostNet franchise to be a printing powerhouse. I want to build relationships with other small businesses and gain their trust so they will refer my store to others in the community. I also want to expand beyond the core printing and shipping services we provide so we’re more of a full-service marketing-solutions center. PostNet the brand is headed in that direction with its Neighborhood Business Center model, and I want to follow that path so I can provide new solutions to help small business owners.
Learn more about PostNet
We are excited and inspired by the hard work and ambitions of franchise owners like Lovely and Sandi, which is why we work so hard to support our franchisees and set them up for success — whether that’s by providing new business solutions for them to offer customers, providing ongoing coaching to help them grow their business, or any of the other myriad services we offer to franchise owners, which you can read about in our research pages.
We love entrepreneurs — both the ones we support as franchisees and the ones that franchisees support as valued members of their business communities. To learn more about owning your own PostNet printing franchise, fill out a form to download our free franchise report. We look forward to talking with you!